SPECIAL ORDERS

It's easy to customize your Whimsy Woods order - every piece of our handpainted furniture starts with bare wood and is truly custom painted to order. Just ask!

CUSTOM COLORS: You are welcome to request your own colors for most of our handpainted designs. Sometimes simply changing the background color makes it exactly right for your child's room - for example, Red Roses has a vintage feel painted on dark green, peach roses on ecru a different look altogether. You can also select a Ralph Lauren, Laura Ashley or Benjamin Moore paint color by name, or send us a color swatch for matching. (Note - online or emailed pictures cannot be used for custom matching, the colors vary too much with software settings.)

DESIGN CHANGES: Feel free to re-arrange our designs a bit, we can add or omit elements like stars, dots, stripes, etc. and easily change which color in a design is emphasized. We can add an extra color to many designs (i.e., Posies with pink and yellow flowers, Galaxy with small red accents.) Companion patterns? We'll be happy to paint two different designs in the same color scheme. If you can imagine it, we can probably do it.

CUSTOM DESIGNS: We are open to custom design requests - tell us what you have in mind. Sometimes inspiration starts with a lovely shade of your favorte color, a bit of fabric or special quilt...or your daughter annoucing she really, really loves red polka dots. We'll work with you to put together a look that reflects your own creativity.

Please note we will not duplicate copyrighted designs - whether Disney characters, sports mascots or work done by other studios. And as shown online, our painting style is more graphic art than realism - so we don't do landscapes or pet portraits.

SPECIAL ORDER ITEMS: Contact us if you are looking for a special piece not shown on our website. Please note we are not offering oversized pieces that require freight shipment (larger beds, armoires, etc.) at this time.

HOW TO ORDER: Design changes and color substitutions can be requested in the COMMENTS box on our order form, please also note if you are sending color or fabric samples for matching. All samples will be returned with your order. If more detailed instructions are needed or you want to discuss design options, we can do that via email, phone or mail. If you are sending color swatches be sure to reference your order number and include any special painting instructons in that correspondance.

CONFIRMATION: Yahoo software runs our website and automatically sends their standard confirmation message when an order is received. We will send a separate email confirming the details of customized orders within 1-2 business days. We will also send confirmation of any additional painting instructions or changes, and let you know if we have any questions or suggestions. Please contact us if you do not receive confirmation of custom painting requests or changes - Whimsy Woods cannot be responsible for email glitches or lost messages.

COST: We keep about 65 paint colors in stock and there is NO EXTRA CHARGE for color substitutions using in-stock paint colors. If we do not have a color you need, there is a one-time fee of $10 for a custom mixed paint color. That's less than the cost of a quart of paint, and we'll keep your custom color in stock for at least a year. Custom design work will only incur a surcharge if the changes require more labor or time than we normally spend on a particular item.

However please note that special order and customized items are not returnable - so please check with gift recipients before you send your nephew a toddler bed in Minnesota Viking's purple!